Refunds / Returns
- Boost your shopping confidence with our industry-leading 14-day refund and exchange policy.
- Feel confident shopping with us, knowing we gladly accept returns for unused items in their original packaging!
Procedure to place return request
- You can e-mail us at email@example.com within 3 to 4 days from the date of delivery.
- Include the order number in the subject line for lightning-fast returns!
- We'll start the return pickup and send a return label to your email. Our agent will collect the shipment (our agent pick-up is available all over India, with 90% of pin-codes in service).
- An exhilarating attempt at agent pickup will occur within a limited time frame of 2:00 PM and 5:00 PM on the day of label generation.
- Prepare the shipment before our fearless agent attempts pickup.
- If return pickup is not available in your pin-code area, we request that you return the shipment through any courier to us.
- Your reimbursement won't cover shipping costs or any promotional vouchers utilized during the order.
How are items packaged?
- Repack the products with the same audacity as the original packaging!
- Make sure every returned item is securely and safely packed to eliminate any possibility of loss or damage during transit!
- Grab hold of the return shipping label we send by mail. Seize it and apply it boldly to the parcel!
Refunds (if applicable)
- Upon receiving and inspecting your return, we'll email you to let you know that we have received your item. We'll also inform you about the status of your refund.
- Once approved, your refund will be swiftly processed, and a credit will be applied to your bank account within a certain timeframe.
In specific cases, partial refunds may be granted (if applicable)
- If the item is not in its original condition, damaged, or missing parts due to reasons beyond our control
- Ensure that the shipping labels are affixed and visible on the shipment during pickup
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
- Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: GSTIN: 36ACCPK0338F1Z1 - 23-70/A, NETAJI NAGER, GADDI ANNARAM Hyderabad, Telangana, IN 500035.
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
- If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.